Introduction
This Privacy Policy explains how BreakingSeal LLC collects, uses, stores and shares information when you visit our website, speak with our team, send us a message or engage us for services. BreakingSeal LLC is a computer systems design and professional services firm that works from a dedicated wax room in Clearfield, Utah. We build commission slip systems, impression logs, client note desks and related bench workflows for professional clients. The developer name BreakingSeal is used throughout our documentation to identify the people who design and maintain our bench methods, and that name appears here so you can connect this policy to the team you already know.
We value plain language, and we have written this policy without quotation marks so that every sentence reads as a direct statement. Where the law gives you rights, we describe them in ordinary words and tell you how to use them. Where our practice is simple, we say so simply. If any part of this policy is unclear, please write to us at reception@breakingseal.surf and a member of our team will explain it.
This policy applies to the website found at https://www.breakingseal.surf and to the communication and service activity connected to it. It does not apply to third party websites you may reach through links on our pages. We encourage you to read the privacy notices of every site you visit.
We believe a privacy notice should be useful rather than decorative. The sections that follow explain what we collect, why we collect it, how long we keep it and what you can ask us to do with it. We have kept the wording plain because most people who read this page are trying to understand a real question, not study a legal instrument. If the answer you need is not here, our team is happy to reply directly and to walk you through any part of our practice.
Who We Are
The entity responsible for the information described in this policy is BreakingSeal LLC, 2101 N Main St Unit 203, Clearfield - 84015-2870, United States (US). We operate in the fields of computer systems design and related professional, scientific and technical services, with a focus on computer integrated systems design for professional firms.
Our contact details appear at the end of this page. You may also reach us by telephone at +17792853457 during our published business hours. We do not employ a separate data protection officer at this time, and privacy questions are handled directly by the management of BreakingSeal LLC.
Scope of This Policy
This policy covers information about individuals. It covers visitors to our website, people who contact us through forms, email or telephone, representatives of client organizations, suppliers and other business partners, and candidates who apply for work with us. It does not cover information that has been aggregated or de identified so that no individual can be identified from it, because that information is handled as ordinary business data.
When we process information on behalf of a client as part of a service engagement, the client remains the party responsible for that information and we act on its instructions. In those situations, the client privacy notice governs the relationship with the individuals concerned, and you should direct your requests to that client first.
Information We Collect
We collect information in three broad ways. First, we collect information you give us directly. Second, we collect information automatically as you use our website. Third, we receive information from clients, partners and public sources in the ordinary course of professional work. The categories below describe the kinds of information that may appear in each channel.
- Contact details such as name, organization, email address, postal address and telephone number.
- Message content such as the subject of an inquiry and the details you choose to share with us.
- Project information such as documents, notes, schedules and references you send to us.
- Billing and payment details needed to complete a commercial arrangement.
- Technical information such as browser type, device type, approximate location derived from network data and pages visited.
- Communication records such as email threads, call notes and meeting summaries kept for service continuity.
We aim to collect only what we need. We do not ask for sensitive categories of personal information unless a specific service requires it, and when that happens we explain the reason before the information is collected.
Information You Provide
You provide information whenever you complete our contact form, send us an email, call our number or speak with our team in a meeting. The contact form asks for your name, your email address, a subject line and your message. Everything else is optional, and you decide how much detail to include.
When you engage BreakingSeal LLC for services, we may ask for organization details, project documents and the names of people who will work with the bench. We keep this material in the same controlled record system that supports the engagement, and access is limited to staff who need it in order to deliver the work.
If you send information about another person, please make sure you have the right to share it with us. For example, a project contact list should only include people who expect to be contacted about that project.
Information Collected Automatically
Like most websites, our site may record limited technical information automatically when a page is requested. This can include the internet protocol address that reached our server, the browser and operating system in use, the referring page and the time of the request. This information helps us keep the site available, diagnose errors and understand in broad terms how visitors move through the pages.
We do not use this automatic information to build individual profiles for advertising. We keep server logs for a short period under our retention rules and then remove them. Some browsers offer settings that limit the technical signals they send, and you are welcome to use those settings when you visit us.
The technical record serves a practical purpose. It tells us whether a page failed to load, whether a visitor arrived from a search engine or a direct link, and whether our hosting is struggling during a busy period. We review these signals in aggregate, and we do not attempt to connect them to a named individual unless a security incident requires a closer look.
We also measure the performance of our own pages in a coarse way so that we can keep the site fast for visitors on older devices. These measurements are short lived and are not used for advertising. If you use a browser extension that blocks analytics, our pages will still work normally, because the content does not depend on any tracking script.
How We Use Information
We use information to respond to your inquiry, to prepare a proposal, to deliver a commissioned engagement and to keep a reliable record of the work. We also use information to operate our website, to protect our systems and to meet accounting and legal obligations. Each use is tied to a specific purpose, and we do not repurpose information for unrelated activities without giving you notice.
- Responding to questions sent to reception@breakingseal.surf or through the contact form.
- Preparing and delivering services such as commission slip bay design and impression log runs.
- Managing invoices, payments and financial records required by law.
- Maintaining continuity across long running client relationships and bench methods.
- Improving the clarity and accessibility of our website and service materials.
- Detecting and preventing misuse, fraud or security incidents.
- Complying with court orders, legal requests and our own contractual duties.
Legal Bases for Processing
Where the law requires a specific justification, we rely on one of the following bases. We rely on your consent when you ask to receive updates or when you choose to send us optional details. We rely on the performance of a contract when we deliver a service you have engaged. We rely on legitimate interests when we operate our website, secure our systems and communicate about our professional services. We rely on a legal obligation when we keep accounting records or respond to lawful requests.
You may withdraw consent at any time by writing to us. Withdrawing consent does not affect processing that took place before the withdrawal, and it may mean we can no longer provide a service that depends on that consent.
Service Providers
We use a small number of service providers to keep the bench running. These providers host the website, deliver email, provide backup storage and support our financial records. Each provider is chosen for reliability and is bound by a contract that limits its use of our information to the services we request.
Some providers may process information outside the United States. When that happens we rely on appropriate safeguards such as standard contractual clauses or equivalent mechanisms, and we review the arrangement at least once a year.
We keep an internal list of every provider that can touch personal information, together with the purpose of the arrangement and the person responsible for it. The list is reviewed when a subscription changes and during our annual privacy review. Providers that no longer serve a purpose are removed and their stored data is erased.
Data Retention
We keep information only as long as we need it for the purpose for which it was collected, or as long as the law requires. Inquiry messages are generally kept for two years so that a follow up conversation is possible. Client engagement records are kept for seven years to satisfy accounting obligations and to preserve the continuity of a long relationship. Server logs are kept for a short operational window and then removed.
When the retention period ends we delete or anonymize the information. If a legal hold applies, we suspend deletion until the hold is lifted. Where practical, we tell clients about the deletion schedule at the start of an engagement.
Security of Information
We apply the same care to information that we apply to a wax seal before it is pressed. Access is limited to the people who need it, systems are kept current, and we review permissions when a role changes. We use encrypted connections for this website and protect stored records behind authentication.
No system is perfect. If a security incident affects your information, we will assess the risk, take steps to contain it and notify the people and authorities we are required to notify. We encourage you to use a strong password and to avoid sending sensitive material through ordinary email when a more secure channel is available.
Your Privacy Rights
Depending on where you live, you may have the right to access the information we hold about you, to correct it, to delete it, to restrict its use, to receive a portable copy or to object to certain processing. You may also have the right to withdraw consent and the right to complain to a supervisory authority.
To make a request, write to reception@breakingseal.surf and describe what you would like us to do. We will ask for information that helps us confirm your identity, then respond within the period required by the applicable law, which is usually thirty days from a complete request. There is no charge for a reasonable request. If we cannot fulfill a request, we will explain the reason in writing.
You will not be discriminated against for exercising a privacy right. Our services remain available on the same terms whether you make a request or not.
Privacy for Children
Our website and services are intended for professional audiences. We do not knowingly collect personal information from children under the age of thirteen. If you believe a child has sent us personal information, please contact us and we will remove it promptly.
If a client engagement ever involves material relating to young people, the client handles consent and the legal framework, and we process only what the engagement requires under written instructions.
International Visitors
Our bench is located in the United States, and our records are primarily held here. If you visit our website from another country, the information you send will be transferred to and processed in the United States, where privacy law may differ from the law in your home country.
Where required, we apply safeguards to these transfers. By using the website and sending a message, you understand that your information will be handled as described in this policy.
Marketing Communications
We do not send promotional email to people who have not asked for it. If you request updates about bench methods or service availability, we will add you to a small list and send notes at a modest pace. Every message includes a way to stop receiving further messages, and a request to stop is honored promptly without any change to your existing service.
Clients may receive operational messages such as scheduling confirmations, progress notes or invoice reminders. These messages are part of the service relationship and are not marketing.
Third Party Links
Our pages may link to other websites, including tools that help you reach us by email or telephone. We do not control those websites and we are not responsible for their privacy practices. When you follow a link, the destination site becomes responsible for your information under its own notice.
We choose links carefully and review them when we update the site. If you notice a link that seems out of place, please tell us at reception@breakingseal.surf.
Changes to This Policy
We review this policy at least once a year and whenever our practices change in a meaningful way. When a change is material, we will update the effective date at the top of the page and describe the change in plain language. We will not reduce your rights without a clear notice.
Continued use of the website after an update means you accept the policy as revised. If you do not agree with a change, you may stop using the website and contact us with your concerns.
How to Contact Us
Questions about this policy can be sent to BreakingSeal LLC at 2101 N Main St Unit 203, Clearfield - 84015-2870, United States (US). You can also reach us by email at reception@breakingseal.surf or by telephone at +17792853457. Our bench answers messages during standard business hours.
If a concern remains after you contact us, you may raise it with the relevant supervisory authority in your jurisdiction. We will cooperate with any lawful inquiry and provide the information needed to resolve the matter.